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At Print Sunday (Trading under ABN 28 523 220 207), we are committed to protecting the privacy of our users in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). This privacy policy outlines what personal information we collect, why we collect it, and how we use it.

What information do we collect?

When ordering or registering on our site, as appropriate, you may be asked to enter the following personal information to help you with your order and enquiry.

Name
Email address
Postal address
Phone number
Payment information (such as credit card details)

We may also collect non-personal information, such as IP address and browser type, through the use of cookies and other tracking technologies.

Why do we collect this information?

We collect this information for the following purposes:

To process and fulfil orders for our products
To provide customer support and respond to inquiries
To send marketing and promotional emails (only if you opt-in to receive such emails)
To improve our website and overall customer experience
To prevent fraud and maintain the security of our website

How do we use this information?

We use the personal information we collect for the purposes outlined above. We will never sell or rent your personal information to third parties unless we have your express consent. We may also share your personal information with third-party service providers, such as payment processors, shipping carriers, and customer service providers, in order to process and fulfil your orders, provide customer support, and improve our website and customer experience.

How do we protect your information?

We take the security of your personal information very seriously and have implemented appropriate measures to protect it. This includes using secure servers and encryption technology to protect your personal and payment information.

However, no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies

We may use cookies on our online Services from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do [recognise you when you return to our online Services and allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our online Services with personal information, this information may be linked to the data stored in the cookie.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our online Services.

Your rights and controlling your personal information

Your choice: Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect our ability to provide our Services to you and your use of our Services.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Anonymity: Where practicable we will give you the option of not identifying yourself or using a pseudonym in your dealings with us.

Restrict and unsubscribe: To object to processing for direct marketing/unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Access: You may request access to the personal information that we hold about you. An administrative fee may be payable for the provision of such information. Please note, in some situations, we may be legally permitted to withhold access to your personal information.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to promptly correct any information found to be inaccurate, out of date, incomplete, irrelevant or misleading. Please note, in some situations, we may be legally permitted to not correct your personal information.

Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint. You also have the right to contact the relevant privacy authority.

Changes to this Privacy Policy

We may make changes to this privacy policy from time to time. If we make any significant changes, we will notify you by posting a notice on our website or sending you an email.

Contact Us

If you have any questions or concerns about this privacy policy, or if you would like to make a complaint, please contact us at [email protected].

This privacy policy was last updated on 15th February 2023.